by MAI Team | Emotional Intelligence, Feedback, Positive Psychology, Team Dynamics, Teamwork
Positive Psychology suggests that how we deal with each other’s good news may be more important than how we deal with problems and crises. That’s right. Celebration trumps Commiseration. Your spouse comes home and announces they have received a raise. Do you say:...
by MAI Team | Conflict, Feedback, High Performance, Motivation, Team Dynamics, Team Performance, Teamwork
This riveting clip from “The West Wing” shows a fictional response to Dr. Jacob, a thinly disguised “Dr. Laura Schlessinger”, the highly prescriptive and directive talk-show host who vigorously dispenses advice to people who call in to her...
by MAI Team | Coaching, Conflict, Conflicting Ideas, Positive Psychology, Strengths, Team Dynamics, Team Performance, Teamwork, Values
Steve Jobs’ authorized biography by Walter Isaacson paints a vivid picture of a man with vision, purpose and one whose single-minded focus brought us an ingenious array of beautifully designed and intuitive products. Also apparent, to misquote Shakespeare in Othello,...
by MAI Team | Emotional Intelligence, Feedback, High Performance, Team Dynamics, Team Performance, Teamwork, The Brain Diaries, The Brain Diaries, The Mind
Our three golden retrievers have very distinctive personalities, as was illustrated when my husband Glenn and I took them all out for ice cream the other night. We walked over to the local ice-cream parlour and purchased a vanilla kiddie cone for each of them. Ben,...
by MAI Team | Emotional Intelligence, Gratitude, Strengths, Team Dynamics, Team Performance, The Brain Diaries, The Mind, Values
If there is a human trait that rubs me raw it’s officiousness, and its close cousins, piousness and righteousness. A most unholy alliance. Due to my Scottish ancestry, I’m naturally a dark brunette, or at least I was for the first chunk of my life. Now I owe my...
by MAI Team | Emotional Intelligence, Intelligence, Intelligence & Abilities, Team Dynamics, The Mind
How do you take a bunch of ordinary kids, impair their performance and turn them into liars? Tell them they’re smart, that’s how. Praising children’s intelligence worsens both their motivation and their performance. So much for the self-esteem movement. Carol Dweck,...
