by MAI Team | Conflict, Feedback, High Performance, Motivation, Team Dynamics, Team Performance, Teamwork
This riveting clip from “The West Wing” shows a fictional response to Dr. Jacob, a thinly disguised “Dr. Laura Schlessinger”, the highly prescriptive and directive talk-show host who vigorously dispenses advice to people who call in to her...
by MAI Team | Coaching, Conflict, Conflicting Ideas, Positive Psychology, Strengths, Team Dynamics, Team Performance, Teamwork, Values
Steve Jobs’ authorized biography by Walter Isaacson paints a vivid picture of a man with vision, purpose and one whose single-minded focus brought us an ingenious array of beautifully designed and intuitive products. Also apparent, to misquote Shakespeare in Othello,...
by MAI Team | Conflict, Emotional Intelligence, The Brain Diaries, The Brain Diaries
A couple of nights ago my husband, Glenn and I had an excellent meal with a bottle of wine at one of our favourite local restaurants. We were full of bonhomie as the evening drew to a close, and I excused myself to use the facilities before heading off on our walk...
by Helen Kain | Changing our Minds, Conflict, Learning, Stress, The Brain Diaries, The Brain Diaries
My husband Glenn is a car guy, and one of the apples of his eye is his 2003 Morgan, which lives at our place in Cape Cod. Our daughter Kirsten and her fiancé Michael, shown in said car, are tying the knot next month here in Canada and we thought it would be fun to...
by MAI Team | Changing our Minds, Conflict, Conflicting Ideas, Emotional Intelligence, The Brain Diaries
Posted March 23, 2011 by The Coaching House Ltd. Michael, my prospective son-in-law, works in the customer service department of an auto collision shop. Recent repairs to the road in front of the shop involved the digging of a deep trench to facilitate underground...
by MAI Team | Conflict, Emotional Intelligence
Kind of says it all, doesn’t it? He behaves badly because he’s a jerk. I may have behaved badly, and that’s not certain, but if I did, it’s because he provoked me. Ah, fundamental attribution error. Such a useful tool. So ready to hand,...
